Education, Training and Certifications

§ CompTIA Security+ Certified Professional (COMP001020632591)

§ Cisco Certified Entry Network Technician (CCENT) (CSCO12455702)

§ Cisco Certified Network Associate (CCNA) (CSCO12455702)

§ Cisco Certified Network Associate Security(CSCO12455702)

§ VOIP/Cisco Call Mgr Certification

§ Advanced Routing Certification

§ IT Networking and Cisco Routing

§ Cisco Certified Network Associate Routing and Switching

§ A + Training

§ Net + Training

 

 

TECHNICAL EXPERTISE

 

SystemsNovell, Windows (7, 8), Linux

HardwareRouters – Switches (Cisco), Cisco Firewalls, Intrusion Detection Systems, Intrusion Prevention Systems, Ricoh printer, HP printer, Dell laptops,

Software           Active Directory, Telnet, Ping, Solar winds, Spectrum, Microsoft Visio, Microsoft Office       Suite, VMware

NetworkingDNS, TCP/IP, DHCP, SNMP, SMTP, BGP, EIGRP, OSPF, RIP, VPN, FTP

Skill setsAttention to detail, Oral Communication, Customer Support, Problem solving

 

 

 

 

 

   SUMMARY:

 

§ Secret Security clearance , Aug 19 2009

§ Proven Leadership abilities

§ Teamwork oriented

§ Hands on experience in troubleshooting various operating systems i.e Win7, Windows XP, Win8

§ Hands on experience configuring VPNs, routers and switches (Cisco Switches 6500, 3750, 2960) Routers ( 2900-3900)

§ Exceptional customer service, organizational and communication skills

§ Extensive experience using Active directory

§ Self Motivated, Very Positive attitude

§ Setting up user accounts, permissions, mailboxes, groups, and other server administration tasks

§ In-depth knowledge in hardware repair with laptops, desktops and servers

§ Adaptable

§ Accustomed to flexibility in work schedule

§ Eager to learn

 

 

    PROFESSIONAL EXPERIENCE

United States Army Hinesville, Ga              

2009-2011 Network Analyst

§ Experience with Layer 2 and 3 switch and router configurations

§ Worked with other parties (DOD,NCI, and GStech) to build networks at the routing, switching, and physical layers

§ Perform installations off new hardware, systems, and software for networks infrastructure

§ Administered and held accountable for 10 blackberry’s to implement password resets, update email accounts and transfer contacts

§ Programmed and installed multiple operating systems consisting of Windows 7, XP, Microsoft Office and Outlook

§ Resolved network, software and hardware issues by identifying the problem and effectively troubleshooting the issue

§ Ensure all problems are logged, assigned, prioritized and tracked for resolution

§ Managed over 700 user accounts varying in classification

§ Demonstrated effective leadership skills by motivating a highly capable team to strive for success

§ Provided monthly status reports to senior leadership in a timely manner

§ Integrated a high level of security measures for users to abide by and apply to everyday tasks

§ Provided technical support for over 400 users on a daily basis

§ Ensure all problems are logged, assigned, prioritized and tracked for resolution

 

 

 

  United States Army Hinesville, Ga

  2011-2015 Network Administrator

§ Plans, designs, installs, maintains, and troubleshoots Foundry networks and associated equipment and CISCO backbone equipment

§ Coordinated, prepared and Conducted VTC’s all over the U.S and overseas

§ Installing and maintaining various standard software as per user requirements

§ Organized web based programs such as SharePoint for users to interact with

§ Advertised a help desk ticket system to provide efficient workflow

§ Processed user account paperwork on a daily basis

§ Delegated specified tasks to subordinates to essentially get the job done

§ Knowledge of IT and Network Security Control Measures